Confirm work authorization, visa sponsorship and location requirements with the employer.
About the role
CHANGE THE WAY THE WORLD TRAVELS
Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours.
Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.
TEAM MISSION
UX Research at GetYourGuide is responsible for understanding all the users we serve, the problems we solve for them, and maximizing their trust, so that decisions across product, design, and business are grounded in evidence rather than assumptions. The team combines hands-on research with the systems, tools, and processes that enable researchers and cross-functional partners to move faster and act on insights with confidence.
Within the Product and UX organisation, the Research Programs & Operations function owns the infrastructure behind that work: knowledge management, recruitment, tooling, and governance. This role will sit at the center of that function, building the programs and AI-assisted workflows that let the wider research practice scale without sacrificing quality.
YOUR MISSION
Design and maintain the systems, tools, and programs that help researchers and cross-functional partners turn evidence into decisions at scale, covering knowledge management, recruitment, self-serve research, tooling, and governance.
This is a 6 month fixed term contract initially, with a strong likelihood of extention. DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services
Spot and build AI-powered workflows that speed up the research and design process, from intake and participant recruitment through synthesis, rollout and activation.
You work confidently with senior stakeholders on feasibility and trade-offs, turning research into decision-ready outputs, not open-ended discussion. Builds sticky artifacts (concept visuals, posters, prototypes, one-pagers) that make ideas land.
Help run team meetings, discovery workshops or related forums that surface operational gaps early, size up resourcing needs, and inform the team's roadmap.
Advise stakeholders on the appropriate processes or tools for their specific problem and help new teams adopt these systems, e.g., by organizing training sessions.
Take ownership of ongoing research tool screening, vendor onboarding, security assessment, negotiations, access management and org-wide trainings.
Work across product, design, marketing, and business teams to shape the end-to-end customer experience, help and track the research team, tying findings back to business outcomes and KPIs.
WHAT YOU NEED TO BE SUCCESSFUL
5+ years of experience in UX Research, UX Strategy, or UX Program Management in a tech organization, including exposure to research-specific operations.
A track record of building research systems and user panels that hold up at scale without compromising quality.
Refined operational know-how across qualitative incl. unmoderated interviews and quantitative research methods and choosing the right level of rigor for the situation.
A history of shifting major program-related decisions at the senior stakeholder level, through communication program innovation, not just reporting findings.
Skill in independently visualizing direction—through sketches, prototypes, service blueprints, or AI-assisted outputs—paired with a clear, hands-on point of view on how AI should reshape research workflows.
Familiarity with research ethics, accessibility frameworks, customer relationship (CRM), consent (NDAs), and related policies (GDPR, e-privacy, DSA, WCAG, etc.)
Solid business judgment (b2c, ideally also b2b), able to tie research to trade-offs and commercial impact.
Sound experience in vendor management, budget tracking and negotiations.
Concise level-specific communicator.
EXTRAS THAT GIVE YOU AN EDGE
Experience designing or facilitating cross-functional communication programs and events at scale.
A sound understanding of the current research vendor and tooling landscape, a track record of negotiation wins and success in tool migrations across functions.
Background in building or deploying AI agents for operational use cases (e.g., recruitment pipelines, repository and synthesis tools).
HOW WE’LL MAKE YOUR CAREER JOURNEY EXTRAORDINARY
Annual personal growth budget and mentorship programs for continuous learning and development
Work from anywhere in the world for 30 days per year
A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
Monthly transportation and fitness budget
Discounts for you, your friends, and family on GetYourGuide activities
Language reimbursement program
Health and wellness benefits
And more…
HOW TO APPLY
Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.
WE’RE AN EQUAL OPPORTUNITIES EMPLOYER
Our commitment is that every qualified person will be evaluated according to their skills, regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.
Über die Position Die Finanzindustrie steht vor tiefgreifenden Veränderungen. Neue regulatorische Anforderungen, digitale Innovationen und geopolitische Entwicklungen verändern Geschäftsmodelle, Marktstrukturen und politische Rahmenbedingungen gleichermaßen. Gleichzeitig steht der Sektor im besonder
New Challenge About Us Project Q GmbH ("Q") is a Germany-based DefenseTech company with offices in Berlin and Munich. We network market-available sensors, effectors, or situational awareness systems into a tactical IoT backbone that reliably provides armed forces and security agencies with cross-dom
What you'll do As a Senior Software Engineer, Support & Integration (C++), you will join the Snke Anatomy Applications team and help ensure that our Digital Patient Model services are reliably integrated and supported in customer environments. In this role, you will handle escalated technical issues
Your mission We're looking for a hands-on Structural & Thermal Engineer to take full ownership of structural analysis and thermal subsystem design for our instruments. You'll turn CAD into analysis models, tell us whether the design survives launch and orbit, and shape the hardware when it doesn't.
Wir sind Sustainable Med, eine junge Privatpraxis für orthopädische Behandlung, Diagnostik und Prävention in Berlin. Unser Arzt Jan betreut Patient:innen mit Schmerzen am Bewegungsapparat genauso wie Bundesliga-Profis. Wir begleiten Menschen über Monate, messen Fortschritte und bleiben dran, bis das
