Serbian-Speaking Support Associate (Full-Time, Kragujevac)

About the role

ABOUT WOLT

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

⭐ JOIN WOLT AS A SERBIAN-SPEAKING SUPPORT ASSOCIATE ⭐

We are looking for full-time Support Associates to join our Support team in Kragujevac!

💙 WHAT YOU'LL BE DOING:

• Supporting our customers, courier partners and venues via live chat and phone
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

🤓 OUR HUMBLE EXPECTATIONS:

• You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
• You are comfortable working hybrid (coming to the office) several days per week
• You can work in shifts in mornings, evenings and weekends - our support is open seven days a week