Catawiki
Senior Product Manager - Demand
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Amsterdam
Confirm work authorization, visa sponsorship and location requirements with the employer.About the role
At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga's Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
- Taking ownership and driving impact
- Being open to change and feedback
- Being passionate about our mission and our customers.
Your mission
Every Product Manager at Catawiki owns a meaningful part of the customer experience.
In Demand, your mandate is straightforward: help more people find objects they care about, become active buyers and keep returning to Catawiki. Demand is not one feature or surface. It covers how buyers first understand Catawiki, how they browse and search, what we recommend, how confidently they participate in auctions and what brings them back.
Your job is to identify the greatest opportunities across that journey, decide what matters most and lead a cross functional team from insight to measurable customer and business impact.The solution is not prescribed. You may improve ranking and recommendations, remove barriers to a first purchase, create stronger reasons to return or develop new AI enabled experiences. What matters is that you solve an important customer problem, prove the impact and scale what works.
You will own the strategy, outcomes and execution for a cross functional team, working closely with Engineering, Design, Data Science, Marketing and Commercial teams.
What you will do
- Set and communicate a clear product vision, strategy and roadmap for a meaningful part of the buyer journey
- Own measurable outcomes across discovery, engagement, conversion and retention
- Use behavioural data, customer research and commercial insight to identify and prioritise the biggest opportunities
- Turn ambiguous customer problems into clear hypotheses, prototypes and executable plans
- Lead initiatives from early discovery through experimentation, launch and scaling
- Define success metrics, analyse funnel and cohort performance and build a rigorous experimentation agenda
- Design, run and evaluate A/B tests, turning positive, negative and inconclusive results into clear decisions
- Work with data scientists and machine learning engineers to improve recommendations, ranking and personalisation
- Partner closely with design to create simple, coherent and distinctive customer experiences
- Use AI and rapid prototyping to test ideas early, reduce development risk and accelerate learning
- Identify new AI enabled buyer experiences where the technology solves a meaningful customer problem
- Create clarity, momentum and accountability across teams, including when priorities or incentives differ
- Communicate strategy, performance, tradeoffs and recommendations clearly to senior and C level stakeholders
Who you are
Three qualities matter most in this role.
Outcome ownership
You take responsibility for customer and business results, not only for delivering features. You stay with the problem, remove obstacles and change direction when the evidence demands it.
Systems thinking
You understand that onboarding, discovery, recommendations, auction dynamics, CRM, commercial priorities and marketplace health influence one another. You can make thoughtful tradeoffs across the full system.
Experimental rigour
You use data, research, prototypes and controlled experiments to make decisions. You learn from negative results and can distinguish meaningful progress from activity.
You will also bring:
- At least five years of product management experience, preferably in consumer ecommerce, marketplaces or another digital product at scale
- A record of owning an end to end customer journey or broad product area rather than only individual features
- Strong product and design judgement, with a clear view of what makes an experience intuitive, useful and high quality
- Confidence working with funnels, cohorts, experiments and commercial performance metrics
- Extensive experience designing, running and analysing A/B tests
- The ability to turn uncertain opportunities into clear hypotheses, prototypes and plans
- A practical understanding of recommendations, personalisation, search or machine learning
- Comfort using AI tools to prototype quickly and explore new customer experiences
- The ability to balance immediate commercial opportunities with longer term product and platform investments
- Clear communication and the ability to influence senior leaders without relying on formal authority
- The pace, resilience and judgement to maintain a high standard of execution in an ambiguous environment
Where you will be
This role is based in Amsterdam. We offer a relocation package for people currently living outside the Netherlands.
Why You'll Love Working with Us
- Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
- Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
- A culture of connection defines us. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
- Celebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion”. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
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