Senior Manager, BDR Japan

そのために私たちは「人材・プロセス・ツール」のすべてにおいて最高水準を追求しています。とりわけ人材の育成とキャリア開発には強いこだわりを持っており、チームワークを尊重し、お互いの成功を称え合うカルチャーを大切にしています。強固なBDR組織の構築こそが、Cloudflareの市場における圧倒的な競合優位性を生み出す源泉であると信じています。

ポジションの概要

本ポジションでは、「ピープルマネジメント（育成・牽引）」「組織ビルディング」「戦略的思考」を兼ね備えたリーダーを募集しています。営業、インサイドセールス、またはBDR/SDR組織におけるチームマネジメントの豊富なご経験をお持ちの方を求めています。

BDRチームの運営基盤（Sales Motion）の強化、四半期目標の安定達成、組織拡大に向けた戦略立案、そして協調的なチームカルチャーの醸成を主導していただきます。Cloudflare Japanは今後12ヶ月でさらなる変革と成長を予定しており、次代を担う優秀なリーダー・メンバーの育成と支援も非常に重要なミッションとなります。

主な業務内容

• BDRチームの運営基盤（オペレーション）の構築・強化
• ターゲット顧客への効果的なアプローチ手法の確立、データ活用、営業支援ツール（Sales Tech）の実装、営業チームへのスムーズなリード引き継ぎプロセスの構築

• 他部門（営業・マーケティング・オペレーション）との強固なパートナーシップ構築
• 営業部門： リード獲得基準（SQL定義）、案件の品質・数量に関する共通認識の形成、スムーズな商談引き継ぎの実現
• マーケティング部門： MQLの質と量の最適化、各種キャンペーンの効果検証、メッセージング（訴求軸）の共同開発
• オペレーション部門： レポート作成・分析、営業プロセスの継続的な改善

• グローバルとの連携およびベストプラクティスの導入
• 他地域のBDR組織と連携し、グローバルで成功している最新のBD戦略やノウハウを積極的に日本市場へ導入・共有

• メンバーのマネジメントと組織拡大
• 5名以上（今後さらに拡大予定）のBDRメンバーのピープルマネジメント
• BDRメンバーの積極的なリクルーティング、面接、採用活動の推進

応募要件（QUALIFICATIONS）

【必須要件】

• BDR/SDRまたは営業（Account Executive）チームのマネジメント経験（10年以上）
• うち5年以上は、担当チームの組織拡大（スケーリング）をリードした経験

• 急成長中のIT/テクノロジー企業における実務経験（5年以上）
• 学士号（Bachelor's degree）または同等の実務経験
• 自身およびチームにおける高い目標達成能力（個人/チームでのノルマ連続達成実績）
• インバウンド、アウトバウンド、マーケティング、既存拡大など、複数チャネルにおけるパイプライン管理・ファネル運用の経験
• Salesforceをはじめとする営業支援システム（LeanData、各種セールスイネーブルメントツールなど）の高度な活用知識
• メンバーの育成・キャリア開発プログラムの構築および運用経験
• 変化が速くダイナミックな環境に対応できる柔軟性と、自発的な起業家精神（Ownership）
• 高い対人コミュニケーション能力、およびプロジェクトマネジメント能力
• テクノロジー領域（IT・クラウド・セキュリティ等）に対する高い好奇心と、継続的にキャッチアップできる学習意欲

ABOUT THE TEAM

Our BDR organization's mission is simple. It is to:

Contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to our Sales counterparts. We will do this through a maniacal focus on people, process, and tools. The Business Development organization will be anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. When executed well, we believe the Business Development organization will be a competitive differentiator for Cloudflare.

WHAT YOU’LL DO

We’re looking for a people leader, a builder and a strategic thinker. Someone who has extensive Sales, Inside Sales or BDR/SDR management experience. Someone who can help build the operational infrastructure for our Business Development team. While building this infrastructure, the candidate will also be responsible for executing on quarterly targets, ideating on ways to scale the team, and preserving our collaborative culture. While the role is defined today, we expect the next 12 months to bring change and new challenges including helping to develop a growing team of extraordinary managers.

RESPONSIBILITIES

• Drive a solid base for the operational infrastructure for the Business Development team.  This includes data syndication, building effective prospecting motions, implementing tools and technology, and driving effective handoffs with Sales.
• Develop and maintain effective partnerships with Sales, Marketing, Operations
• Sales - Mutual understanding of handoffs, qualification criteria and pipeline quality/quantity
• Marketing - Quality/Quantity of MQL’s, campaign measurement & effectiveness, messaging development
• Operations - reporting, process improvements

• Stay up to date and infuse industry best practices on effective Business Development strategies into the organization.  Collaborate internally with other regions to learn/share on what's working.
• Managing a group of 5+ (expected to grow) Business Development professionals.
• Recruit, interview, and hire BDRs at scale

REQUIREMENTS

• At least 10 years’ experience leading a sales team of BDRs or Account Executives, of which at least 5 years’ experience in scaling a team of reps
• More than 5 years’ professional experience working in a rapidly growing technology company
• Bachelor’s degree required
• Proven track record of closing sales and exceeding quota
• Experience building career development programs for high performing individual contributors
• Experience with funnel management across multiple channels (inbound, upsell, outbound, marketing)
• Knowledge of using Salesforce and related systems (data tools, Lean Data, Sales Acceleration tools, etc.)
• Excellent project management skills
• Self-motivated and possess entrepreneurial spirit
• Comfortable working in a fast paced and dynamic environment
• Strong interpersonal communication skills (both verbal & written)
• Aptitude in learning technical concepts & terms
• Demonstrate excellent communication skills

WHAT MAKES CLOUDFLARE SPECIAL?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.