Confirm work authorization, visa sponsorship and location requirements with the employer.
About the role
ABOUT WOLT
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we strive to provide the best possible experience for both our customers and merchant partners. We are looking for a Merchant Onboarding Associate to support the successful launch and growth of new merchants on the platform.
In this role, you will be responsible for guiding merchants through their onboarding journey, ensuring operational readiness, and supporting them during their first days of live operations. You will work closely with merchants to help improve quality, increase order performance, and ensure they are set up for long-term success on the platform.
WHAT YOU’LL BE DOING
Managing the onboarding process for new merchants joining the platform
Supporting merchants during their first days of operation to ensure a smooth launch experience
Not specifiedBarcelona, Barcelona, SpainNot specified
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Guiding menu setup, operational readiness, and platform best practices
Advising merchants on ways to improve quality, customer experience, and order volume
Monitoring merchant performance and supporting them in achieving operational and business goals
Supporting the launch of new areas and contributing to market expansion projects
Acting as the main point of contact for onboarding-related questions and operational support
Collaborating cross-functionally with Commercial, Merchant Services, Operations, and Support teams
Identifying opportunities to improve onboarding processes and merchant experience
Ensuring merchants are fully equipped to succeed and grow on the platform
OUR HUMBLE EXPECTATIONS
Strong communication and stakeholder management skills
Excellent organisational and multitasking abilities
Solution-oriented mindset with strong attention to detail
Ability to work independently and manage multiple priorities simultaneously
Comfortable working in a fast-paced operational environment
Experience in onboarding, account management, operations, customer success, or merchant support is
considered a plus
Familiarity with food delivery, marketplaces, or e-commerce environments is considered an advantage
Fluent in Greek and English
What you’ll get by joining us
The opportunity to directly impact merchant success and customer experience
A dynamic and collaborative working environment
Exposure to cross-functional projects and market launches
Career growth opportunities within a global tech company
The chance to contribute to the growth of one of the fastest-growing technology companies in the region
WHAT WE OFFER
✨ A Fun & Dynamic Work Environment – Work with a supportive, international team;
Career Growth – Opportunities to learn and develop within Wolt;
Wolt Perks – Discounts on Wolt orders & modern work equipment;
⚖️ Work-Life Balance – Enjoy flexibility in your work routine.
NEXT STEPS
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Once applied, a member of our Talent
Acquisition team will be contacting you shortly, in order to initiate the hiring process.
OUR COMMITMENT TO DIVERSITY AND INCLUSION
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operati
Not specifiedRaleigh, US, North CarolinaNot specified
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operati
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operati
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operati
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operati
