Sales Manager, Startups

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About the Department

Account Executives, Business Development Representatives, Solution Engineers, and Customer Success - all working together to help our customers adopt Cloudflare and build great Internet-enabled experiences. The sales team at Cloudflare helps customers take on real, technical problems while building the revenue streams that help the company provide free service to millions in our community.

About the Role

Based out of Dubai, you will help scale our new business revenue across Startups across the Middle East, Turkey & Africa by leading a team of Account Executives. As a first line manager you will i) coach AEs and act as the first line of support on pipeline generation, deal execution strategy and day-to-day sales development matters, ii) work with SalesOps, Management, Marketing, Channel, BDRs and other sales supporting functions to drive and iterate on/improving Cloudflare’s brand awareness, Go-To-Market strategy, and adoption, and iii) help attract, hire, and ramp-up high-performing Account Executives to hit sales targets and drive company goals (DNR growth, new product attach rates etc.).

Responsibilities

• Drive exceptional sales growth by meeting and exceeding assigned quarterly and annual quotas
• Manage, coach, and develop your team of Account Executives
• Provide day-to-day deal support and functional guidance to AEs
• Source, interview, and recruit top sales talents in coordination with recruiting and sales leaders
• Own and drive accurate and up-to-date AE KPI, reporting in Salesforce and provide attainment forecast guidance to sales management on a weekly basis
• Help define ideal AE profiles for the region
• Help on-board and ramp up AEs
• Develop and iterate on best-practices/programs aimed at accelerating DNR growth, new product (Cloudflare One portfolio) attach rates, and other company goals
• Define and drive optimal Sales Go-To-Market coverage (vertical, geo-based etc.) for all market segments
• Drive channel relationships forward to accelerate channel business
• Help foster relationships between customer/partner executives and Cloudflare executives within key customer accounts
• Drive an efficient business cadence to cover forecast calls, pipeline, deal reviews, and account plan reviews ...etc
• Devise and lead quarterly business reviews/kick-offs reporting on the overall health of the business in your region
• Set the bar and best practices when it comes to data-driven new business sales and growth of existing accounts
• Document functional best practices and work with Sales Enablement to develop AE sales play books for both core and new products
• Work with Regional/Global Sales Management, Marketing, Channel, SalesOps, and necessary sales supporting functions to devise and implement strategies to drive up Cloudflare’s brand awareness and revenues in target markets
• Develop and maintain relationships with industry related organizations that are key to Cloudflare's business in the region

Requirements

• Fluency in English (written and spoken). Arabic is a plus

A minimum of 15 years of overall sales experience out of which at least 10 years should be focused on Startups across the Middle East, Turkey & Africa

• You should have 5+ years experience managing a team of quota-carrying sales reps with a successful proven track record of selling and upselling complex solutions across the Middle East & Africa; preferably in a SaaS/Cloud/Cybersecurity platforms industry
• Experience directly managing a high volume, high velocity pipeline driving rapid growth while delivering long term value to our customers
• Experience developing & rolling-out Go-to-Market strategies in a fast-paced, rapidly changing environment
• Excellent presentation and communication skills, both written and verbal, with confidence to develop and present ideas to different audience levels
• Established experience and relationships with the Cybersecurity and SaaS/Cloud community in the Sub Saharan Africa market with the ability to establish and grow strong partnerships
• Hands-on leader that strikes a balance between strategic vision and tactical execution
• Having a well regarded market reputation with strong related connections and relationships
• Experience with Salesforce and other sales reporting and BI tools
• Self-motivated with an entrepreneurial spirit and comfortable working in a fast-paced and dynamic environment
• Capacity to strive in a diverse and multicultural workplace
• Aptitude to learn new technical concepts and terms
• Bachelor’s degree required in a related field (Computer engineering, computer science or similar studies). MBA or MIS a plus

WHAT MAKES CLOUDFLARE SPECIAL?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.