Principal AI Engineer - Context - Agents and Context

The codebase is TypeScript and we build it in the open, so you'll be shipping code, designs and discussions in public alongside the rest of the Elastic Stack.

WHAT YOU WILL BE DOING

• Own the production improvement loop for Context Engine: understand how extraction automations, retrieval tools and memory behave, based on offline evaluations and customer conversations and telemetry. You help find the failure modes, fix them, and prove the fix.
• Define how we iterate on agents and skills safely: versioning and rollout of prompts, skills and automations, regression coverage, staged and shadow evaluation, and the guardrails that let us change behaviour without breaking customers.
• Design the telemetry we need to make data-informed engineering decisions: what to capture from agent traces, tool calls and knowledge retrieval, how it lands in Elasticsearch, and how it feeds evaluation, dashboards and the feedback loop.
• Partner with the data science team on evaluation strategy: golden datasets, evaluators to gate on quality, latency and cost.
• Raise the bar across the team: review designs and PRs, mentor engineers in eval-driven development, and write the technical proposals that shape the roadmap.

WHAT YOU BRING

• 10+ years of software engineering experience, with the recent years spent shipping and operating AI-driven products on real production traffic, ideally products with public APIs and data models that had to evolve without breaking customers.
• A track record of eval-driven product improvement: you have diagnosed agent or LLM behaviour from traces and user feedback, designed the evaluation that exposed the problem, shipped the fix and measured the outcome.
• Direct experience building agents with state and memory, and iterating on prompts, skills and tool behaviour safely in production.
• Familiarity with MCP, including exposing public MCP servers and tools.
• Experience designing telemetry for AI systems, and using it to make engineering and product decisions.
• Experience running product experiments end to end: instrumentation, unattended execution, and interpreting results.
• Experience building products with public APIs and evolving data models, and the judgement that comes with maintaining external contracts as a product changes.
• Strong backend engineering skills in either Python or TypeScript: APIs, stateful workflows, data pipelines and production services.
• Comfort working with data scientists, engineers, and product managers as peers, translating between measurement and shipping, and communicating trade-offs clearly.
• A pragmatic, low-ego style suited to a distributed, async-first team.

BONUS POINTS

• Experience with agent frameworks such as LangGraph, CrewAI, Claude Agent SDK, or similar.
• Agentic retrieval experience, including knowledge representation.
• Practical Elasticsearch experience.

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

At Elastic, our compensation philosophy aims to provide fair, competitive and transparent remuneration. Salary ranges are established based on a combination of external market benchmarks, internal pay equity considerations, and the responsibilities and complexity associated with each role. This approach helps ensure consistency across comparable roles while remaining competitive within the relevant labour markets.

The final compensation offered within the applicable range will be determined based on several objective factors, including relevant professional experience, level of skills and expertise, alignment with the role requirements, and the overall scope and complexity of the position.

The typical starting salary range for this role is: 369 400 zł—584 300 zł PLN

ADDITIONAL INFORMATION - WE TAKE CARE OF OUR PEOPLE

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

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