People Operations Specialist, Singapore (6 Month Contract)

Role summary

We are seeking a People Operations Specialist for a 6-month contract to support day-to-day HR operations with a strong emphasis on process automation, AI-assisted workflows, and scalable service delivery. Partnering closely with People Operations Manager, Specialists and cross-functional teams, you will execute core administrative tasks while actively identifying, testing, and implementing efficiency gains to reduce manual effort and improve data quality across the team.

What this role will do

Core Operations & Service Delivery

• Support end-to-end employee lifecycle processes, including onboarding, internal transfers, organizational changes, and offboarding, ensuring a positive experience for employees throughout the APJC region.
• Maintain high data accuracy across HR systems, complete transactions with strict attention to detail, and escalate complex exceptions appropriately.
• Collaborate with internal stakeholders across the regions to ensure consistent and timely execution of HR processes.

Automation & Continuous Improvement

• Identify repetitive, manual tasks across People Operations workflows and leverage AI tools, automation, and templates to improve turnaround times.
• Assist in testing, validating, and refining new automation opportunities and AI-driven solutions.
• Monitor, track, and analyze operational data to identify process bottlenecks and recommend continuous improvement initiatives.

Process Standardization & Knowledge Management

• Standardize and maintain SOPs, knowledge base content, templates, and onboarding checklists.
• Develop self-service resources and clear communications that enhance the overall employee experience.

REQUIREMENT

• Relevant experience in HR operations, shared services, or similar administrative support roles.
• Highly organized with strong attention to detail, excellent problem-solving abilities, and effective time management skills.
• Proficient in working with data and skilled in Excel or Google Sheets for analysis and reporting.
• Customer-focused mindset with a genuine passion for supporting colleagues and delivering exceptional service.
• Effective communicator, able to clearly articulate information both verbally and in writing to employees across the APJC region.
• Adaptable and thrives in a fast-paced, dynamic environment, with the ability to manage shifting priorities efficiently.
• Familiarity with Workday or Zendesk would be an advantage.

WHAT MAKES CLOUDFLARE SPECIAL?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.