Oracle EPM Senior Consultant

Company Description

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. 

 We’re an award-winning employer reflecting how our employees are at the very heart of  what we do: 

• UK & Ireland's premier AWS, Microsoft & Oracle partner 
• 3300+ strong, €350/£300m revenue business 
• 10+ years as a Great Place to Work in Ireland & UK 
• Best Workplace for Women in the UK & Ireland by GPTW 
• Best Workplace for Wellbeing in the UK by GPTW 

We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. 

Job Description

As an Oracle EPM Senior Support Consultant, you’ll play a vital role in supporting and maintaining Oracle Cloud EPM technology.

Let’s break down the key requirements and responsibilities:

Minimum Requirements:

• Experience: At least 7+ years of hands-on experience with Hyperion Planning, Essbase, PBCS, HFM,FCCS, and FDMEE (both on-premises and on-cloud).
• Managed Services Model: Be prepared to work within a Managed Services Model.
• Time Zones: Willingness to work across different time zones.
• Communication Skills: Strong verbal, written, and presentation communication skills.
• EPM Understanding: Good understanding of various aspects of EPM.
• Reporting: Ability to report clearly and effectively.
• Learning Attitude: Openness to learning other Oracle EPM solutions (whether on-premises or on-cloud).

Job Description Specifics:

Project-Related:

• Support and administer the Hyperion Suite of applications.
• Work with ticketing tools.
• Develop training documents.
• Provide clear status reports.
• Communicate effectively with clients.
• Be flexible to work in different shifts.
• People Relations:
• Maintain Version1 quality standards.
• Collaborate with the team and support fellow members.
• Participate in organization-wide initiatives.

Technology-Related:

• Handle application administration.
• Provide functional support.
• Offer technical support.
• Possess basic infrastructure knowledge.
• Understand basic database concepts.

Qualifications

• A minimum of 7 years’ experience as a technical support analyst or similar role.
• Oracle EPM Cloud Suite experience.
• hands-on experience with Hyperion Planning, Essbase, HFM, and FDMEE (both on-premises and on-cloud).
• ITIL process Knowledge
• Ability to research, learn, troubleshoot, and support.
• Willingness to operate and progress in areas that are outside of previous experience.
• Ability to multi-task and prioritize across concurrent workloads may be required.
• Excellent written and verbal communication
• Experienced user of defect tracking systems

Additional Information

Why Version 1? 

 At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. 

• Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits 
• Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme 
• Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance 
• Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme 
• Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies 
• Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat 
• Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform. 
• Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. 

And many more exciting benefits… drop us a note to find out more.    

Version 1 is an equal opportunities employer. 

We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. 

We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially. 

Video links: https://www.youtube.com/watch?v=F_d3ELTH5zo