HelloFresh
Operations Manager
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Dublin, Dublin, Ireland
Confirm work authorization, visa sponsorship and location requirements with the employer.About the role
Full Time, On-Site
Working Pattern: Friday–Tuesday
St. Margaret’s, Co.Dublin, K67 P7E5
About the Role
As an Operations Manager for HelloFresh Ireland, you will work directly with our Senior Operations Manager to oversee, manage, and optimise our Third-Party Logistics (3PL) fulfilment partner. Unlike direct operational management models where you manage shift teams on the floor, this role focuses on driving high-level operational performance, managing key metrics, and influencing our 3PL partner to execute best-in-class processes.
We are looking for a results-driven, relationship-builder and collaborative leader who thrives in a fast-paced environment. You will be responsible for building a strong, trust-based relationship with our 3PL partner, establishing accountability, driving continuous improvement, and ensuring that our customers receive perfect boxes every time.
What You Will Be Doing
3PL Oversight & Performance Management
- Monitor, analyse, and manage site KPIs, including SLA compliance, throughput, cost per box, and production errors.
- Conduct performance reviews with the 3PL management team to review metrics, address operational bottlenecks, and track corrective actions.
Relationship Building & Influence
- Establish strong, collaborative relationships with 3PL leadership to align operational priorities and drive process changes.
