Wolt
Onboarding Team Lead
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Prague, Czechia
Confirm work authorization, visa sponsorship and location requirements with the employer.About the role
ABOUT WOLT
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
As our new Onboarding Team Lead, you’ll manage and develop our Onboarding team while ensuring that new Merchants receive world-class support and menu standards from day one.
WHAT YOU’LL BE DOING
As Onboarding Team Lead, you’ll be responsible for building a high-performing team that delivers a seamless onboarding journey for our partners. You’ll set the direction, lead by example, and ensure that processes, tools, and best practices are in place to support scalable growth.
DAY-TO-DAY IN THIS ROLE YOU’LL:
- Lead and develop the onboarding team of Onboarding Associates and Specialists
- Ensure excellent onboarding experiences for partners together with the team
- Work closely with Sales, Support, and Account Management teams to align on partner success