THE ENTOURAGE GROUP
MR PORTER AMSTERDAM - Waiter / Waitress
Is this role open to you?
Amsterdam, Noord-Holland, Netherlands
Confirm work authorization, visa sponsorship and location requirements with the employer.About the role
The Venue
MR PORTER is an unprecedented fine dining steak house in the crown of the historic Exchange building and the W Amsterdam. Duality defines MR PORTER character; simple and extravagant, masculine yet feminine. The resident DJ creates an infectious, high-energy atmosphere, while the sleek surroundings with a signature 360-degree island bar are designed to encourage guests to interact. Where the nights are vibrant, Sundays are for relaxing.
The Job
We are currently seeking a skilled waiter to join our team at MR PORTER Amsterdam. As a waiter, you will be responsible for providing our guests with an exceptional dining experience. This role requires an individual who is passionate about hospitality, attentive to detail, and possesses excellent communication skills. All our employees work together to provide outstanding, authentic service and experience for every guest. To realize this, we are looking for an enthusiastic colleague to join our team.
Video of our brand: THE ENTOURAGE GROUP VIDEO
Responsibilities
Taking orders: Waiters are responsible for taking guests' food and drink orders and adding them to the till system, answering any questions they may have and making recommendations based on the menu/guests' preferences.
Providing customer service: Waiters are responsible for providing high-quality guest service, answering questions, resolving issues, and making sure guests have a positive dining experience.
Serving food and drinks: Waiters are responsible for serving food and drinks to guests in a timely and efficient manner, ensuring that orders are accurate and properly prepared with an accurate description.
Ensure a safe dining experience for all guests by effectively communicating and addressing allergies.
Effectively address and resolve guest complaints to ensure satisfaction.
Handling payments: Waiters are responsible for processing payments from guests, including calculating bills, handling cash and credit card transactions, and making change.
Cleaning and setting tables: Waiters are responsible for cleaning and setting tables before and after guests leave, ensuring that the dining area is clean and organized.
Requirements
Communication skills: Waiters must have strong communication skills and be able to interact with guests in a friendly, professional manner.
Customer service skills: Waiters must have excellent customer service skills and be able to address guest' needs and concerns effectively.
Teamwork approach: Waiters must be able to work effectively with other staff members, such as chefs, barbacks, and bartenders, to ensure a smooth and efficient dining experience.
International approach: Must be able to fully communicate in English
North Holland: Living in Amsterdam or nearby (flexible with commuting)
Benefits
In house training
Annual in-house experience within the Sircle Collection hotels
Hotel staff discounts within the Sircle Collection hotels
25% staff discount throughout THE ENTOURAGE GROUP restaurants
10% retail discount at XBANK
Collective discount at Business Fitness Netherlands
Free bootcamp every Monday evening
Refer a friend bonus
Paid moving day
Free lifestyle coaching
Interested?
Please apply with your CV, motivation and picture!
MR PORTER STEAKHOUSE is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, SHIRKHAN, Toni Loco, THE DUCHESS, and MR PORTER STEAKHOUSE.
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