HelloFresh
[HELLOCONNECT] Customer Care Specialist - French Bilingual (ROW)
Is this role open to you?
Manila, Manila, Philippines
Confirm work authorization, visa sponsorship and location requirements with the employer.THE ROLE
At HelloConnect, you will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
In this role, you will take on a key responsibility in Customer Care Specialist – French Bilingual are responsible for delivering a high level of courteous and efficient customer service in response to customer enquiries across multiple contact channels. You will be resilient and adaptable and have a natural passion for making people happy. You will be supported every day by a strong support network of Team Leaders and Trainers. Contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
WHAT YOU’LL DO
- Being the first point of contact for our customers.
- Providing general support and building engaging relationships on each and every customer call or interaction.
- Actively offer all HelloFresh products and benefits to our customers on all interactions in line with current demands.
