Head of Territory Management

You will be expected to identify growth opportunities, suggest improvements, flag and proactively mitigate risks and report back to the business on the status of your territory.This role requires an individual who can be proactive, autonomous with exceptional relationship management skills, a proactive approach to partnership building, a passion for food and a willingness to learn about key restaurants and cuisines on the London scene.

The Head of Territory Management will be required to regularly travel around your area to visit partners, and will be based in our London HQ.

WHAT YOU'LL DO

• Lead and support your team of up to 6 territory managers and to develop a territory level strategy to retain and develop the best local selection of restaurants within the zones.

• Set and achieve territory KPIs both at a macro and micro level.

• Drive business performance in London, through Partner Marketing, Advertising sales,  and Visibility.
• Ensure the team optimise the operational performance of our restaurant offerings
• Identify new partnership opportunities with top restaurants within your territory and work alongside the Sales managers and Client partners to develop the best cuisine selection in London.
• Cultivate deep relationships with restaurant partners, identifying opportunities to grow their delivery business
• Live and breath our Marketplace and provide on-the-ground knowledge and context about the city to the wider Deliveroo team
• Act as an ambassador of Deliveroo's mission, brand, and product at industry and trade events

REQUIREMENTS

• Line management experience of Jnr to Mid level empolyees
• Experience in commercially focussed roles
• Strong problem-solving skills and ability to interpret and devise data-based strategies
• Strategic and operational experience
• Presentation and upward influencing skills
• Outstanding communication and interpersonal skills whether face-to-face, virtually, telephone or written (eg: email)
• Ability to take the initiative and adapt to constantly changing work environments
• Desire to work with restaurants and build strategic partnerships, creating positive and lasting relationships
• Experience using Salesforce or similar software
• Desirable: due to our diversity of cuisines, restaurant partners and neighbourhoods we serve coupled with our desire to provide  the best service we possibly can, we really value additional language abilities and would love to hear from candidates who have any knowledge of: Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese or Bahasa/Malay in particular.
• Line / People management experience with management of field sales teams would be an advantage

WHY DELIVEROO?

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

WORKPLACE & DIVERSITY

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.