Head of Global Accounts - France

1. Support Deliveroo’s expansion strategy:

• Secure anchor brand commitments in new cities and relaunching markets
• Act as a trusted C-level advisor, providing insight on Deliveroo's capabilities, competitive landscape, and market trends
• Build and maintain senior and C-suite stakeholder relationships across France's most strategic brands
• Set and maintain 5★ account management standards across the team, with clear portfolio sizing and coverage

1. Cross-Functional Leadership: Partner closely with Operations, Marketing, Product, Strategy, and Finance teams Represent the French perspective in international Global Accounts forums Influence product roadmap and prioritisation through structured partner and market feedback
2. People & Organisational Development Lead, coach, and develop a team of 7 people — directly and through mid-management Build a strong internal succession pipeline by identifying and developing high-potential talent Define and continuously evolve the organisational model (coverage, seniority structure, processes) as the business scales

WHAT WE'RE LOOKING FOR

MUST-HAVE

• 10+ years in commercial, client partnership, or account management roles — with a track record managing complex, multi-stakeholder brand portfolios
• Demonstrated ability to structure and close complex commercial agreements with brand or franchise HQs (contract negotiation is essential)
• Strong KPI ownership: comfortable defining, owning, and reporting on revenue and performance metrics with a structured, data-driven approach
• Experience leading multi-layered teams in fast-paced, high-growth environments
• Strong financial acumen and P&L literacy English fluency Nice-to-Have Familiarity with franchised or multi-site restaurant networks
• Experience in a marketplace, F&B, Hospitality, Retail, or FMCG environment Leadership Profile Senior, credible, and resilient — able to build trust and influence at C-suite level
• High ownership mindset with a strong bias for action
• Comfortable navigating ambiguity and driving organisational change
• Passionate about developing talent and raising team standards
• Collaborative leader who builds strong cross-functional partnerships and fosters an inclusive, high-performing culture.

Recruitment Process Business Interview Business case presentation Values and Expertise interviews Final interview with France Commercial Director

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

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