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About the role
GLOBAL KYC MANAGER
TEAM DESCRIPTION
SumUp's Global AML team keeps our KYC and screening framework fit for a business that serves millions of small merchants across dozens of markets, translating fast moving regulatory change into practical controls the rest of the company can build on. This role sits at the centre of that work: owning the PEP and sanctions screening framework, shaping customer risk scoring models, and setting direction for KYC strategy as SumUp's product range and regulatory footprint keep growing. Partnering closely with AML Operations, Onboarding, and product teams, it's a chance to shape how a global fintech manages financial crime risk at scale.
WHAT YOU'LL DO
Identify and streamline KYC and enhanced due diligence requirements for regulated products across global markets
Own and continuously improve the PEP and sanctions screening framework, including its tools and controls
Develop and maintain customer risk scoring models and methodologies
Lead KYC strategy and remediation work arising from internal and external reviews, regulatory developments and significant case escalations
Partner with AML Operations and Onboarding teams to turn regulatory requirements into scalable processes and controls
Provide regulatory expertise and judgement on complex KYC and AML matters, finding solutions that support business growth while maintaining compliance
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Joi
Proven experience as a KYC manager in fintech, payments, e-money or banking, including leading teams through regulatory change
Deep knowledge of AML/CTF regulations and law enforcement reporting frameworks, including PEP and sanctions screening
Experience building and managing screening frameworks alongside customer risk scoring models
Strong judgement in balancing commercial priorities with regulatory obligations, paired with confidence engaging regulators and senior leadership
Comfort working across payments, merchant acquiring and small business risk profiles in multiple markets
WHY YOU SHOULD JOIN SUMUP
🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup
🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education
💶 A corporate pension scheme where we match up to 20% of your contributions
🏖 Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days
🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
ABOUT SUMUP
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 38 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
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