Other
Company listingMongoDB
Coordinator, Shared Services
Salary not listed
Is this role open to you?
Gurugram
Confirm work authorization, visa sponsorship and location requirements with the employer.About the role
We are looking to speak to candidates who are based in Gurugram for our hybrid working
POSITION EXPECTATIONS
- As an Individual Contributor as part of the HR Shared Services, APAC team in India, you will play a vital role responsible for transitioning work and making sure relevant SLA’s are met
- Learn and assist in executing day-to-day HR data processes, such as employee record updates, org structure changes, and data validations
- Support the cleansing and maintenance of HR data in alignment with company policies and global standards
- Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs
- Assist in preparing reports and trackers for internal HR teams and audits
- Deliver high quality and consistent service delivery to all internal customers and partners and follow Standard Operating Procedures
- Maintain confidentiality and accuracy when handling sensitive employee data
KEY SKILLS & ABILITIES
- 1+ years experience in HR Operations / Shared Services, HR Data Entry / Management in an HR Shared Services role (APAC/ India, EMEA, NAMER regions)
- Basic understanding of HR systems, data, or Excel/Google Spreadsheet; familiarity with ticketing tools (e.g., Zendesk) is a plus
- Excellent analytical, communication, and problem-solving skills
- Ability to learn quickly, ask questions, and follow through on assigned work