Albanian Speaking Support Associate (full-time)

About the role

ABOUT WOLT

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!

We are looking for full-time 40h/week Customer Service Representatives to join our Support team in Tirana, Albania!

WHAT YOU’LL BE DOING

• Communicating with customers via live chat or over the phone using a Wolt tone of voice and adapting to the customers tone.
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

OUR HUMBLE EXPECTATIONS

• You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset