Account Management Lead - Editions France

WHAT YOU’LL BE DOING

• Editions Strategy & Growth

• Act as the guardian of the Editions strategy for France, ensuring its coordination across teams and its disciplined execution site by site

• Lead your team's portfolio strategy, growing the performance and profitability of each Editions site in line with agreed targets

• Develop the business so that it fits within, and contributes to, the wider regional strategy, bringing the specificity of the French network to regional and international forums

• Build and deliver joint business plans with restaurant partners, identifying growth and profitability opportunities, defining mutual goals and finding compelling ways to solve them (menu optimisation, virtual brands, pricing, packaging, catchment expansion)

• Coordinate with the Media team to identify and negotiate revenue opportunities to generate additional value from Editions sites

• Occupancy & Commercial Performance

• Own the occupancy trajectory of the French network, partnering closely with Local teams to positively drive occupancy and secure signed contracts within agreed timelines

• Own and enforce the Editions commercial scorecard for new kitchens, profitability checks against P&L guidelines, launch package, site specificities, ensuring the process is applied consistently across the team

• Steer the lead generation and pipeline process, mapping high-potential restaurants and cuisine gaps by site, and mobilising other commercial stakeholders to qualify interest

• Lead commercial negotiations with business owners and C-suite operators, supporting proposals with a robust P&L rationale

• P&L Ownership & Governance

• Own a portion of the Editions P&L, accountable for revenue, profitability and the financial health of your perimeter

• Set, own and deliver performance targets across occupancy, partner health, site profitability and Deliveroo output metrics

• Run a clear operating rhythm on reporting, velocity, sign-to-live, occupancy and sales reviews, and use it to make decisions, not just to describe results

• Kitchen Launches & Cross-functional Execution

• Work with Site Managers, Food Safety, Compliance, Site Construction and Kitchen Layout teams to secure the successful build and launch of new kitchens

• Coordinate with Global team on kitchen implementation, and with Marketing and Operations on launch packages, so that every opening lands on time and performs from week one

• Manage and oversee project execution end to end, including B2B communication and cross-business-unit workshops

• Propose process optimisation and automation: Deliveroo moves fast, and you will improve the processes that let Editions scale

• Senior Stakeholder Management

• Act as the senior point of contact and face of Deliveroo Editions for top restaurant partners, building trusted, long-term relationships and representing Deliveroo at partner events

• Establish a strong operating rhythm with partners, including quarterly business reviews and monthly performance check-ins

• Serve as a trusted advisor to senior stakeholders, providing strategic insights on Deliveroo, competitors and broader industry trends

• Team Leadership: Support and coach your Account Managers and Sales Managers to build and execute strong commercial and operational plans, and to raise the standard of account management across the Editions network

WHAT YOU’LL NEED TO THRIVE

• 7+ years working in commercially focused roles

• Experience managing medium-sized commercial or account management teams

• Highly analytical, with proven P&L ownership or strong financial decision-making experience

• Solid project management skills, with a track record of delivering complex, cross-functional projects on time

• Mix of both strategy and execution experience

• Comfortable handling negotiations with business owners or C-suite operators

• Effective collaborator, able to influence internal stakeholders across functions and geographies, including global teams

• Relationship-building and communication skills whether face-to-face, through phone or email

• Adaptable and comfortable working in a rapidly changing environment; proactive and creative problem solver

• Entrepreneurial mindset with a passion for food and operations

• You will be in the field often, which will require travel (depending on the needs)

• Previous general management experience, or experience running your own business would be desirable

• Fluent in French and English is required

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

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